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The five Motion apps share one account. Camera coaching and paid sales are disabled in the first release of all five; reading, practice and self-reported course progress are not a camera skill score. Ostinato's guitar course offers optional single-note observation processed in device memory; you choose to start it and grant microphone permission. The course can be completed without it; the other four first courses do not request microphone access. If subscriptions are enabled, an individual subscription is designed to cover its app and Motion+ all five. Account deletion affects the whole Motion account; other apps clear that account's local history when they can check the online deletion receipt. Other YULA Lab products may have different flows.

Subscriptions are managed via Apple App Store or Google Play. iOS: Settings > [Your name] > Subscriptions. Android: Play Store > Profile > Payments & subscriptions > Subscriptions. Cancel anytime there; access continues until the end of the current period.

For Motion, use Account > Delete account in the app, or email support@yulalab.com to request deletion if you cannot access the app. The shared Motion account is deleted across all five apps; other products have different scopes. In Braavolabs, workspace records can remain when other members still belong to that workspace. For LifeOS, check the account and data deletion scope using the link below. Cancel subscriptions separately.

Because Apple and Google manage subscription payments, refunds also go through them. For Apple use reportaproblem.apple.com; for Google use play.google.com/store/account/orderhistory. We cannot override store decisions, but if there's a dispute we'll review and try to help.

You can read the product privacy information using the link below. Traffic is TLS-encrypted. The encrypted-storage coverage of the LifeOS database depends on the app version and platform; attachments and cloud copies have separate scopes. The scope for Motion products is described separately by app and version.

Email support@yulalab.com with the product, device, operating system, app version, expected and actual results, and steps to reproduce. Redact personal information in screenshots; do not send passwords, tokens or private records.

Using several devices with the same store account is different from sharing purchases with family members. Sign in on the new device with the store account used for the purchase; if access is missing, use the restore-purchases option or contact us. Google Play Family Library does not share in-app purchases. On Apple, family sharing applies only to eligible purchases and subscriptions; check the terms shown when purchasing.

The published iPhone versions require iOS 17.0+ for Braavolabs and iOS 16.0+ for LifeOS. Available releases and store links are listed on each product page. Android, iPad, and tablet compatibility varies by product and release; check the device requirements on the store listing before downloading.