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The subscription, account-deletion and refund steps below are not a shared workflow for every Motion product. Check the privacy scope for your app and version, and include both in your support request.

Subscriptions are managed via Apple App Store or Google Play. iOS: Settings > [Your name] > Subscriptions. Android: Play Store > Profile > Payments & subscriptions > Subscriptions. Cancel anytime there; access continues until the end of the current period.

Account-deletion steps and the records affected vary by product. Check the product privacy information or email support@yulalab.com with the app name and version. In Braavolabs, workspace records can remain when other members still belong to that workspace. Subscription cancellation is a separate action.

Because Apple and Google manage subscription payments, refunds also go through them. For Apple use reportaproblem.apple.com; for Google use play.google.com/store/account/orderhistory. We cannot override store decisions, but if there's a dispute we'll review and try to help.

You can read the product privacy information using the link below. Short answer: traffic is TLS-encrypted; LifeOS specifically encrypts on-device data with SQLCipher + AES-256. The scope for Motion products is described separately by app and version.

Email support@yulalab.com or open an issue in the relevant app's public GitHub repo. Including device model, OS version, app version, and reproduction steps speeds up resolution.

Using several devices with the same store account is different from sharing purchases with family members. Sign in on the new device with the store account used for the purchase; if access is missing, use the restore-purchases option or contact us. Google Play Family Library does not share in-app purchases. On Apple, family sharing applies only to eligible purchases and subscriptions; check the terms shown when purchasing.

The published iPhone versions require iOS 17.0+ for Braavolabs and iOS 16.0+ for LifeOS. Available releases and store links are listed on each product page. Android, iPad, and tablet compatibility varies by product and release; check the device requirements on the store listing before downloading.