Delete your LifeOS account and data

You can request deletion of your LifeOS account and associated data by email without reinstalling the app. If possible, write from the email address used for your account and use the subject “LifeOS account deletion.” Do not send a password, identity document, or health or financial content. We may need to verify account ownership before processing the request.

In LifeOS, open Settings → ACCOUNT ACTIONS → Permanently delete my account and complete the confirmation steps. The app attempts to delete your online account and associated synced records, then clears the device data within its deletion scope. If online deletion cannot be confirmed, the app shows a separate warning. Your account and cloud records may still exist in that case; sign in to try again or use the email request above.

In LifeOS Archive Center, you can permanently delete archived trackers and their related records. The app clears those records on this device first and attempts to confirm deletion of the related cloud records. If cloud deletion is not confirmed, the request remains pending so you can retry when online. Your account stays open.

If you cannot access the app or want other account-linked data deleted, email us from the address used for your account. Tell us which types of data you want deleted; do not send passwords, identity documents, or the contents of health records. We may need to verify account ownership before processing the request.

The online process targets your account and account-linked records synced by the app. The local process clears the app-managed primary database, keys, and some caches. Separately exported files, photos, or device backups may require a separate deletion step. Deletion receipts, service and security logs, and store billing records may remain while legal or operational needs apply. We do not promise one deletion deadline for every record or immediate removal of every cloud copy; you can ask by email about the scope and timing for your account.

Deleting your account does not automatically cancel an Apple App Store or Google Play subscription. Cancel an active subscription separately in the relevant store’s subscription settings. You do not need to cancel it before requesting account deletion.